Stories from the Trail

Most packages include accommodation, meals, guided game drives, park entrance fees, and ground transport in one of our safari vehicles. Airport transfers and extras like balloon safaris vary by itinerary, so we'll always confirm exactly what's covered before you book.

Yes — most of our trips are tailor-made around your dates, budget, and interests. That includes adding extra days, combining destinations, or building a trip around an occasion through our Themed Holiday Deals or International Travel options.

Neutral-coloured clothing in layers, a hat, sunscreen, insect repellent, comfortable closed shoes, and binoculars are the essentials. We've written a full breakdown in our packing guide, including tips on luggage type for light-aircraft transfers.

We accept bank transfer and other common payment methods, with a deposit required to confirm your booking and the balance due before travel. Exact payment details are shared during the booking process — get in touch and we'll walk you through it.

It's not always mandatory, but we strongly recommend it. Comprehensive travel insurance covering trip cancellation, medical emergencies, and lost luggage protects you against the unexpected — well worth having for any international trip.

Yes — see our Airport Transfers & Flight Booking page for details. We track your flight and meet you at arrivals, whether you're landing at JKIA or connecting through Wilson Airport.

Through our Contact/Booking page, by phone, or by email. Tell us your dates, group size, and what you're hoping to see, and we'll put together a quote.

Cancellation and change policies can vary by tour and season. Reach out to us directly as soon as you know your plans have changed, and we'll talk you through your specific options.

Many of our tours are family-friendly and can be adapted for all ages, including travelers with mobility considerations. Let us know who's traveling when you enquire, and we'll recommend the right itinerary and vehicle.